If you'd like to request a refund for your Gaitor subscription, we're here to help.
To request a refund:
Open the chat widget in the bottom-right corner of the screen, or email [email protected].
Let our support team know you'd like to request a refund
Include your account email and the reason for your request
Our team will review your request and follow up as quickly as possible. Refund eligibility depends on the specifics of your account and billing history, and we'll work with you to find the best resolution.
General guidelines:
Refund requests are handled on a case-by-case basis
If eligible, refunds are processed back to your original payment method and typically appear within 5–10 business days